Privacy policy

Last updated: February 24, 2026

 

The online store operated under the brand name SILAZTECH / ACTOR is managed by Apartport Group Kft. (registered office: 2724 Újlengyel, Nyári Pál utca 15., Hungary).

The online store, together with all related information, content, features, tools, products and services (hereinafter: the “Services”), is provided to customers by Apartport Group Kft. Our store is hosted on the Shopify platform.

This Privacy Policy describes how we collect, use and disclose your personal data when you visit our store, purchase a product, complete a transaction or otherwise communicate with us. In the event of any conflict, this Privacy Policy shall govern the processing of personal data.

By using the Services, you confirm that you have read and understood this Privacy Policy.

Personal Data We Collect

“Personal Data” means any information that identifies you or makes you reasonably identifiable. Anonymous or irreversibly pseudonymized information does not qualify as personal data.

Categories of Personal Data (illustrative list)

Contact Information: name, billing/shipping address, email address, phone number

Financial Information: payment method, transaction details
(We do not store credit card details; they are processed by the payment service provider.)
Online payments are processed through Shopify’s payment system. Our company does not process or store your card details; they are handled securely by the payment provider.

Account Information: username, password, account preferences

Transaction Information: viewed, purchased or returned products, orders

Communications: content of customer service inquiries

Device and Usage Data: IP address, browser type, device identifiers, log data, cookie data

Sources of Personal Data

We collect personal data:

  • Directly from you (account creation, orders, contact forms)

  • Automatically via cookies and similar technologies when you use the Services

  • From service providers (e.g., payment processors, shipping providers, IT services)

  • From business partners or other third parties for lawful purposes

Purposes of Processing

Provision and operation of Services: contract fulfillment, order processing, shipping, returns/exchanges, notifications, account management, personalization

Marketing and advertising: email/SMS promotions, remarketing and advertising display (you may adjust preferences at any time)

Security and fraud prevention: authentication, investigation of incidents, prevention of misuse

Customer service: handling inquiries and support requests

Legal obligations and legitimate interests: compliance with applicable laws, enforcement of claims, dispute resolution

Legal Bases for Processing

We process personal data pursuant to Article 6(1) of the General Data Protection Regulation (GDPR):

  • Contract performance (Art. 6(1)(b)) – order processing, payment, shipping, customer service

  • Legal obligation (Art. 6(1)(c)) – accounting and tax compliance

  • Consent (Art. 6(1)(a)) – marketing communications and statistical/marketing cookies

  • Legitimate interest (Art. 6(1)(f)) – fraud prevention, system security, legal claims

Where processing is based on consent, you may withdraw your consent at any time.

Data Processors

We may transfer personal data to the following service providers for the purpose of delivering our Services:

  • Shopify Inc. – webshop infrastructure and hosting

  • Google LLC (Google Analytics) – website analytics

  • GLS General Logistics Systems Hungary Kft. – shipping services

  • Foxpost Zrt. – parcel locker services

  • Express One Hungary Kft. – courier services

  • Apple Inc. (Apple Pay) – payment services

  • Google LLC (Google Pay) – payment services

These providers maintain their own privacy policies.

Cookies and Analytics

Our website uses cookies and similar technologies.

Types of cookies:

  • Necessary cookies – required for website functionality

  • Statistical cookies – e.g., Google Analytics for usage analysis

  • Marketing cookies – where applicable

Google Analytics is provided by Google LLC.
IP anonymization is applied.

Statistical cookies are used based on your consent, which may be withdrawn at any time through cookie settings.

Data Retention

We retain personal data for the following periods:

  • Accounting and invoicing data: 8 years (legal obligation)

  • Order data: 5 years

  • Marketing data: until consent is withdrawn

  • Google Analytics data: up to 26 months

After this period, data is deleted or anonymized.

Relationship with Shopify

Our store is hosted by Shopify. Shopify may process personal data in order to provide and improve its services. In certain cases, Shopify may act as an independent data controller.

More information:
https://www.shopify.com/legal/privacy

To exercise rights directly with Shopify:
https://privacy.shopify.com/

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or data processing practices.

Children’s Privacy

Our Services are not directed at children. We do not knowingly collect personal data from minors.

Data Security

We implement reasonable technical and organizational measures to protect personal data. However, absolute security cannot be guaranteed.

Your Rights

Depending on your place of residence, you may have the right to:

  • Access

  • Rectification

  • Erasure

  • Data portability

  • Restriction or objection

  • Withdraw consent

You may unsubscribe from marketing emails at any time via the link provided in the message.

Right to Lodge a Complaint

If you believe that our data processing violates applicable law, you may lodge a complaint with the competent supervisory authority:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
1055 Budapest, Falk Miksa utca 9-11.
https://www.naih.hu

International Data Transfers

Personal data may be processed outside the EEA/UK. In such cases, we rely on appropriate safeguards (e.g., EU Standard Contractual Clauses), unless the destination country benefits from an adequacy decision.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.

Contact / Data Controller

Apartport Group Kft. (SILAZTECH / ACTOR)

Business premises:
1095 Budapest, Soroksári út 110. B2

Registered office:
2724 Újlengyel, Nyári Pál utca 15., Hungary (HU26207104)

Phone: +36 30 746 6771
Email: shop@silaztech.com